Shipping, Returns, FAQ, & Wholesale
Shipping
First Class shipping- 7-10 days
Priority- 4-7 days
Express 1-3 days
ALL SHIPPING DEPENDS ON USPS/UPS AND COVID-19 DELAYS. PLEASE CHECK WITH THEIR WEBSITE TO HAVE MORE ACCURATE TIMING WHEN YOU SHOULD EXPECT YOUR PACKAGE
International Shipping for First class is expected between 8-12 weeks.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Frequently asked questions
How to unpackage your hoop & Care instructions
For shipping purposes, the hoop is been coiled down. To disconnect your hoop, push-button down on the button and pull apart. Once disconnected, lay it down on a flat surface and allow it to uncoil naturally and round out for at least a few hours to a day. If it’s still not completely circular play with it gently and it should round out. You can gently press on both sides of the hoop to round it out. If you need more assistance please contact me!
Wholesale availability
Please contact me for details regarding wholesale items.
Utopia_artistry@yahoo.com